Project Info
Project Details
Field Service Management Ensure uninterrupted operations of life-critical devices with proactive service management. Job Card Management Create detailed job cards for service engineers with specific tasks, tools required, and hospital locations. Preventive Maintenance Scheduling Automate maintenance schedules to ensure devices like X-ray machines or ventilators remain operational. Breakdown Management Quickly assign engineers to handle breakdowns, […]
More Project Details
Field Service Management
Ensure uninterrupted operations of life-critical devices with proactive service management.
Job Card Management
Create detailed job cards for service engineers with specific tasks, tools required, and hospital locations.
Preventive Maintenance Scheduling
Automate maintenance schedules to ensure devices like X-ray machines or ventilators remain operational.
Breakdown Management
Quickly assign engineers to handle breakdowns, ensuring compliance with SLA timelines critical for hospital operations.
Warranty and AMC Tracking
Monitor device warranties and service contracts with automated reminders for renewals.
Spare Parts Management
Enable service teams to track and manage spare parts inventory, ensuring immediate availability for repairs.
Customer Feedback Collection
Collect feedback post-service to ensure satisfaction and identify improvement areas.
SLA Compliance Monitoring
Track service timelines to ensure SLAs are met, minimizing downtime for hospitals and labs.
Billing Integration
Automate invoicing for spare parts, consumables, or additional services provided during maintenance visits.
Service History Tracking
Maintain detailed records of all service activities for each device to assist in future support and compliance.
Mobile Tools for Engineers
Equip field engineers with mobile apps for accessing service history, updating task statuses, and requesting parts in real time.
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